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Web browsing and Internet sites
3.1 What can I do to protect my kids from seeing
all that bad stuff I hear is on the web?
We suggest checking out our WWW support web page at http://www.geeksnet.com/support/www.htm
3.2 How can I change my browser's default start
page so that it loads geeksnet's home page?
It's a good idea to do this because we often post announcements
and information for all there, and you will very likely see faster
start up times for your browser, because it doesn't have to connect
to someplace out on the Internet. Loading our home page, which
you are close to, will be much quicker.
Here are instructions for the popular browsers:
Internet Explorer
Go to View, then Options, choose the Navigation
tab, and enter http://www.geeksnet.com/ as the Start Page.
Netscape Navigator
Click on Options, then General Preferences, and
enter http://www.geeksnet.com/ in the text area next to Browser
Starts With.
Netscape Communicator
Click on Edit, choose Preferences, then click
on Navigator, then enter http://www.geeksnet.com/ in
the text area within the Home Page section.
3.3 When I try to surf the web with my browser,
I get an error that says there was no DNS entry.
This happens quite often with Windows and Mac users alike. Chances
are, you can fix it by simply rebooting your computer and trying
again.
If after doing that it still doesn't fix it, double-check that
your network configuration lists the two DNS servers that were
given to you when you signed up. These are: Server Assigned. Place
no numbers in this dialog box.
If there are numbers in these boxes, then you have problems. Remove
them and try again.
Sometimes it may happen that the DNS (Domain Name Servers) are
unreachable (possible, but this is a very rare occurrence). Don't
fear, however, if our DNS is down for some reason, it will be
working shortly.
Another reason for this error is that you have mistyped the URL.
Always double-check your spelling before anything else.
3.4 A site I just connected to earlier in the
day is now impossible to bring up! It says the server may be down.
Like all machines, computers sometimes break down or need maintenance.
Web servers are no different, and occasionally they may be offline
for whatever reason. There is nothing we can do when you see this
error. You'll just have to try again later.
3.5 Connecting to some web
sites is really slow. What's wrong with geeksnet's connection to
the Internet?
Packets of data traveling over the Internet are often slowed
down or stopped due to hardware problems or traffic saturation
at routers outside of our network. Such slowdowns are particularly
prevalent during the evening hours in the U.S. There is not a
thing we can do to prevent this since your data needs to pass
through multiple routers we do not control on the way to its destination.
The major backbone networks (MCI, AT&T, Sprint, UUnet,
etc.) carry the majority of Internet traffic, so the rest of us
are affected by problems they have with their equipment.
3.6 When I type in a web address, I don't get
any results!
It's possible, and happens to new users all the time, that you
are typing a web address at a search engine (Yahoo, Altavista,
etc.). If you already know the URL of a web site, then there is
no need to do any searching for it.
Enter the address into your web browser's URL area and hit Enter.
With Internet Explorer, it's called Address. In Netscape,
this is called Location or Netsite.
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