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E-mail


MS Outlook Express E-mail allows you to send and receive messages to anyone else in the world with E-mail access, transferring information reliably and quickly. You can also transfer documents and participate in mailing list discussions.

Table of Contents

E-mail Software

To access E-mail, you need an E-mail client. There are several different E-mail clients available. We recommend using Outlook Express, freely available from Microsoft with Internet Explorer or included with Windows 98 and above.

Netscape also handles sending and receiving E-mail.

Software Settings

There are some general settings common to all E-mail clients. Other settings vary from client to client, so specifics are left up to the documentation for whichever client you choose to use.

Mail/POP Server
For geeksnet.com mail use mail.geeksnet.com
For cgxonline.com mail use mail.cgxonline.com
geeksnet's POP (Post Office Protocol) mail server allows you to receive your E-mail from our network using an E-mail client.

Mail/SMTP Server
For geeksnet.com mail use mail.geeksnet.com
For cgxonline.com mail use mail.cgxonline.com
geeksnet's SMTP (Simple Mail Transport Protocol) mail server allows you to send E-mail through our network using an E-mail client. To use geeksnet.com's SMTP server, you must be dialed up or directly connected to our network. We do not relay E-mail for other networks.

POP Account
username@geeksnet.com

E-mail Address, Reply-to Address
username@geeksnet.com

Setting Up Microsoft Outlook Express to receive your E-mail:
You can view your geeksnet e-mail with Outlook Express.

  1. Click on this link to see instructions.

Setting Up Microsoft Outlook to receive your E-mail:
You can view your geeksnet e-mail with Outlook.

  1. Click on this link to see instructions.

Using the Web Interface
You can view your geeksnet e-mail from anywhere in the world that has an Internet connection.

  1. Go to http://mail.geeksnet.com:8383
  2. Type in your User ID and Password
  3. Follow the instructions on the page

E-mail Attachments

Some E-mail clients support E-mail attachments, which is a way of encoding a document or file and attaching it to an E-mail message in such a way that the recipient can process it and extract the file.

Sending

Procedures vary from client to client, so specifics are left up to the documentation for whichever client you choose to use.

E-mail attachments are useful for sending small documents, typically up to a hundred kilobytes of information or so. Since the documents are encoded, the amount of data actually sent is approximately one and a quarter (1.25) times the original size of the document. Sending multi-megabyte attachments is strongly discouraged. Many E-mail gateways are incapable of handling such large messages, they quickly fill mail server hard drives, and downloading and processing them isn't much fun either. FTP is a much better way to transfer large files.

Receiving

Since different E-mail clients support different sets of encoding methods, it's not too unlikely that you'll eventually receive an attachment which your mail client can't process automatically. In order to process the attachment yourself, you'll need to recognize how the attachment is encoded, and use the appropriate decoding software.

How do I check to see if a message I sent was received?

Usually, you can't. Internet E-mail provides no common standard of return receipts or tracking systems to verify that a message you sent was received successfully.

However, you will be notified if the mail server cannot deliver your message. When you send an E-mail message, it is first transferred from your E-mail program to geeksnet.com's mail server (assuming your mail or SMTP server is properly set to mail.geeksnet.com. geeksnet.com's mail server looks up the mail server for the recipient address, and attempts to transfer it there.

If geeksnet.com's mail server cannot find a mail server for the address or encounters any other error which absolutely prohibits delivery, then it returns the message to your incoming mailbox marked undeliverable. If geeksnet.com's mail server cannot connect to the remote mail server or encounters any other error which is possibly temporary, then it puts the message into a mail queue. You will be notified that the mail cannot be delivered immediately, and geeksnet.com's mail server will continue to try to deliver the message for several days. If geeksnet.com's mail server still cannot deliver the message after several days, it returns the message to your incoming mailbox marked undeliverable.

Once the message has been delivered to the remote mail server, final delivery to the recipient is up to that system.

What is Spam?

Spam is, simply, the same thing lots and lots of times. Unsolicited Commercial E-mail (UCE, junk mail) and massive Usenet cross-posts and multiple-posts are the most common examples of spam. Spam is an abuse of resources at worst, an annoying waste of time at best.

geeksnet.com does not allow spamming from its servers or network, without exception. Sending spam from a geeksnet.com account is grounds for account suspension or termination.

I don't like spam, what can I do about it?

The easiest way to deal with spam is to ignore or filter it. NEVER respond to it. As long as there's freedom of speech, there will be spam.

What is "Weight 20"?

Our SPAM filtering system, gee-Sentry, analyzes each e-mail with a series of weight tests. If an e-mail fails 15-19 of these tests, it is considered potential SPAM and is sent with "**SPAM ALERT FROM GEE-SENTRY AT GEEKSNET**" added to the Subject line. If an e-mail fails 20 or more of these tests, it will be rejected and returned to the sender.

How do I unblock a blacklisted E-mail address?

Sometimes legitimate e-mail addresses are blocked (blacklisted) by our SPAM filters because their web host appears on a list of known SPAMmers. The person with the blocked e-mail address will receive a returned e-mail, usually stating that it failed the "Weight 20" test. If you have someone attempting to send you e-mail that has a blacklisted e-mail address you can whitelist that address by using the following procedure:

  1. Open our webmail interface by going to http://mail.geeksnet.com:8383 or by clicking on a gee-mail link on our website.
  2. Login by using your userid and password.
  3. Click on "Edit Address Book" from the drop down box in the upper right-hand corner.
  4. In the "Add An Entry" box, enter the e-mail address you wish to whitelist.
  5. Click "Add" to finish.